FAQs
1. What types of hair products do you offer?
We offer a wide range of hair products including wigs, human hair bundles, closures, and frontals. Our collection includes various styles, lengths, textures, and colors to suit different preferences and occasions.
2. Are your products made from 100% human hair?
Yes, all our products are made from 100% human hair. We ensure that each piece undergoes strict quality control to maintain the highest standards of authenticity and quality.
3. How do I care for my Crushy Crush Hair products?
To keep your hair products looking their best, we recommend the following care tips:
- Gently wash with a mild shampoo and conditioner.
- Avoid excessive heat and use heat protectants when styling.
- Store in a cool, dry place and use a wig stand or mannequin head for wigs.
- Detangle regularly with a wide-tooth comb or fingers.
4. How long will my Crushy Crush Hair products last?
With proper care, our human hair products can last for a long time. On average, wigs can last up to a year or more with regular wear, while hair bundles can last six months to a year depending on usage and maintenance.
5. Can I dye or style the hair products?
Yes, you can dye, cut, and style our human hair products just like your natural hair. However, we recommend seeking professional assistance for any chemical treatments to ensure the best results and to maintain the hair’s integrity.
6. How do I choose the right wig or bundle for me?
Choosing the right wig or bundle depends on your personal style, face shape, and lifestyle. If you need assistance, our customer service team is happy to help you select the perfect product based on your preferences and needs.
7. What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our return and exchange policy on our website for detailed instructions. Typically, we accept returns and exchanges within 30 days of purchase, provided the products are in their original condition.
8. Do you offer international shipping?
Yes, we ship worldwide. Shipping times and costs vary depending on your location. Please check our shipping policy page for more information on delivery times and fees.
9. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the carrier’s website.
10. How can I contact customer service?
Our customer service team is here to help! You can reach us via email at [your customer service email] or through our contact form on the website. We aim to respond to all inquiries within 24-48 hours.